Over the last two decades, communication practices during a crisis have evolved and adapted to changing technologies. One thing that has not changed in the last 20 years, however, is the need for simple, succinct messaging. There is a large body of knowledge out there on how to explain risks to people. There is also a highly researched best practice approach and a knowledgeable cohort of professional communicators across the globe who can help with communications in a crisis. There is no excuse for this kind of mixed messaging
The lost art of building trust
As soon as elected, politicians need to put away their partisanship and run the government in a non-partisan way or suffer the consequences at the ballot box. That once was unspoken, but a given. Now, the non-partisan approach has all but been given away.
Just an average guy
The world needs to get beyond leadership based on the "gift of gab," "flattery" and "gladhanding." Those "skills" do not actually translate to true collaboration or even cooperation. They're talking sweetly about his skill at distraction and even deception. Those are actions to make you think things are okay even when they're not.
Keepin’ it irrational: The Sequel
This is exhausting and the list of irrational decisions just keeps growing.
Keepin’ it irrational: The first six months
Let's start with the inaccurate assumption that Jason Kenney and the UCP government are making rational decisions - evidence suggests otherwise.
Do your own fact checking in five steps
...there are a few simple things you can do – call it personal due diligence – before posting information on your own channels
UPDATE: We ALMOST gave a conspiracy theorist a platform
It’s a cautionary tale for any volunteer-run, non-profit organization. The International Association of Business Communicators (IABC) is a respected association of professional communicators that has been around since 1970. Which is why I was shocked to learn that an upcoming professional development conference in Banff on October 27th featured Vivian Krause as the opening day … Continue reading UPDATE: We ALMOST gave a conspiracy theorist a platform
How about we not give conspiracy theorists a platform?
In early September, I was going through my email inbox reading and deleting the crazy amount of newsletters I’ve subscribed to (note to self: stop subscribing to so many) when a familiar name popped out from my screen. Vivian Krause, lobbyist, writer and researcher in Canada (and Alberta) is known for her association with … Continue reading How about we not give conspiracy theorists a platform?
The Day After: Reflections on International Women’s Day
Another International Women’s Day has come and gone and along with it another round of clever hashtags, hopeful social media posts and frankly, hollow pledges of support. We’ve been through it before. Some of us have been through it more times than others and after a while, there’s a certain fuming cynicism that sets in. … Continue reading The Day After: Reflections on International Women’s Day
Why Trudeau’s reversal on electoral reform is so risky
This past week, Canada’s prime minister announced an about-face on a major campaign promise -- electoral reform. Sadly, he barely blinked as he explained his reasons for betraying voters. Meanwhile, the world was spellbound as President Donald Trump proceeded to honour his campaign promises…one-by-one. Such is the sad, confused state of democracy in North America … Continue reading Why Trudeau’s reversal on electoral reform is so risky
